Terms & Conditions

Welcome to our online store. By accessing or using our website, you agree to follow the terms and conditions listed below. Please read them carefully.

1. Use of Website

By visiting our website, you confirm that:

  • You are at least 18 years old, or using the website under adult supervision.

  • You will not misuse the website or violate any laws while using our services.

2. Products

We offer a variety of perfumes and fragrance-related items.
Please note:

  • Product colors, packaging, or designs may slightly vary from the images shown.

  • All products are checked before shipment to ensure quality.

3. Pricing & Payments

  • All prices displayed on the website are final and include applicable charges unless otherwise mentioned.

  • We reserve the right to update prices without notice.

  • Payments can be made through the methods available at checkout (Bank, Easypaisa, JazzCash, Cash on Delivery, etc.).

4. Order Confirmation

Your order is confirmed once:

  • You receive a confirmation message or email.

  • In case of any issue (wrong address, out of stock, payment incomplete), we may cancel or delay the order and inform you.

5. Shipping & Delivery

  • We deliver orders across Pakistan.

  • Delivery time usually takes 2–5 working days, depending on your location.

  • Delivery charges may apply and will be shown at checkout.

6. Returns & Exchanges

  • Perfumes cannot be returned or exchanged if the seal is opened or used.

  • If you receive a damaged or wrong product, contact us within 48 hours for support.

  • Return eligibility requires:

    • Unopened product

    • Original packaging

    • Proof of purchase

7. Cancellations

  • Customers may cancel their order before shipping.

  • Once shipped, cancellation is not possible.

  • We reserve the right to cancel suspicious or incomplete orders.

8. Privacy

We respect your privacy. Any personal information shared with us (name, number, address, etc.) will only be used for:

  • Order processing

  • Delivery purposes

  • Customer support

We never share your details with third parties without permission.

9. Limitation of Liability

We are not responsible for:

  • Delays caused by courier services

  • Misuse of products

  • Allergic reactions (customers should check ingredients before use)

10. Changes to Terms

We may update or modify these Terms & Conditions at any time. Continued use of the website means you accept these changes.

11. Contact Information

If you have any questions or complaints, you can contact us through the details provided on our website’s Contact Us page.